Orders & Shipping

Orders are processed six days a week (Saturday–Thursday) and are typically delivered within 3–5 business days from order confirmation.

Yes. Once your order is ready for delivery, you'll receive an SMS from our shipping partner with your courier's details and tracking information.

Yes. Orders can be cancelled within 24 hours of being placed. Simply contact our Customer Care team for assistance at +20 221246762.

Returns & Refunds

Yes. You can request a return within 14 days of receiving your order, provided the item meets our return conditions.

Payments

We currently accept:

  • Cash on Delivery
  • Credit & Debit Cards

Products

24X is built around fragrance-led self-care rituals. Each collection combines complementary products designed to be layered together, creating a richer, longer-lasting fragrance experience while caring for your skin and hair.

Yes. Our formulas are developed for everyday self-care, helping you build a consistent ritual you'll enjoy every day.

Each collection has its own fragrance personality and mood. Explore our collections to discover the one that best reflects your style and preferences.

You're always free to mix and match to create your own signature combination.

Our collections are thoughtfully designed for a layered fragrance experience. Using complementary products from the same collection helps create a scent that stays with you for longer.

A fragrance ritual is more than applying a body mist. It's the practice of layering complementary products — from cleansing to moisturizing to fragrance — to create a richer, more lasting sensory experience.

Can't find your question?

If you can't find the answer to your question here, send us a message and our Customer Care team will get back to you.